{Conference Bridge, Conference Calling, Computer Telephony Sever, CTI, IVR, Premium Rate, Audio Conferencing, Contact Centre Solutions, Predictive Dialer, Predictive Dialler, CRM, VOIP, text to speech, Audio Conferencing, Conferencing Bridge, Fax-on-demand, Fax Broadcast, Contact Centre}Open Architecture Computer Telephony Integration Servers and Tools  
{info@chelston.co.uk} 


"Low Cost of Ownership Computer Telephony Solutions for:"

 Contact Centre, Inbound & Outbound:

 Audio Conference Bridge Server:

 • CRM - traditional and virtual
 • Predictive Dialers & Power/Preview Dialer
 • Voice Record & Voice Mail
 • Agent QC Monitor
 • Skills Routing
 • Voice Over IP (VoIP)
 • Interactive Voice Response (IVR)
 • Soft PBX, PBX Connect

 • For Corporates, or Service Providers
 • Simple Interface Version - Self-Maintaining
 • Web Browser Control, Setup & Maintenance
 • Choice of versions for Conference Calling
    Dial in with Password entry
{Audio Conference Bridge, IVR, Interactive Voice Response, Auto Attendant}    Auto Dial Participants
    Lecture Conference
    Ad Hoc Dial-in
 • Voice Record Option
{Resellers Wanted} • IVR Front End
 • Voice Over IP Option
 • Demo Available

 Computer Telephony Server:

 • CT Server driven by external Application

 Interactive Voice Response Systems:

 FAX Servers:

 • IVR Script Builder Tool
 • Database Linkage with Password Entry
 • SMS Messaging
 • Text to Speech & Speech Recognition

 

{Computer Telephony Integration PC Enclosure} • FAX-On-Demand
• Fax Receive
• Fax Send/Broadcast
• Interactive Voice Response (IVR)   

 Control Chelston's CallHandler CTi Server with your own applications:

 • Your Computer Telephony Integration application can control & configure CallHandler using its XML Interface
{CallHandler CT Server, Audio Conference Bridge, IVR, CTI Server, Auto Attendant, CRM, Interactive Voice Response, Predictive Dialers} • IT personnel feel comfortable with our technology
 • 2400 lines per single PC Chassis.
 • You don't have to be a telecoms expert to use or customise
    your own CTi solutions
 • Develop your own solutions using our functionality rich API's including XML
 • Pre-configured products incorporating graphical drag-and-drop
    configuration, maintenance and set-up tools
 • Standards-based, modular, open, scalable architecture - based on Microsoft NT/2000
 • COM Object Based Computer Telephony Middleware Technology
 • Supports rapid application development and deployment using Visual C++, Java,
    MS Visual Basic etc. The COM object model is used throughout the architecture
 • Start small and then grow large keeping original application software
 • Large systems available using clustering technology
 • Built to the highest standards of resilience, systems operate continuously,
    24hrs a day, 7 days a week without interruption
 • Other solutions include: PBX Integration/Replacement, Unified Messaging, Voice Mail
    and Messaging, Call Logging, Call Back Service, Premium Rate Services, IP
    Telephony, Alarm Monitoring, Multi-media Contact Centres, Call Queuing Systems,
    Natural Language Speech Recognition Interfaces, Automatic Call Distribution (ACD)
    and Web enablement, Audio Conference Bridge.

 Custom Applications using Chelston's CallHandler CT Server:

 • We design, build and install, complete pre-configured or
    customised Computer Telephony Integration solutions to your specification.
 • Use the feature-rich API of CallHandler to develop your own
    CTi applications. Developer kits, training and support is available for this purpose.

Email for more information: info@chelston


Leasing Finance is available on all our products

   {Tell us your Application}Tell us your application and we will tell you how to quickly create it!
   {Reasons to like CallHandler}Reasons to choose CallHandler...End User, Developer & Reseller
   {Tell us your Application}Request Paper On "Factors to Consider When Designing an Open"
             Architecture Computer Telephony System"
   {Tell us your Application}Why get low Cost of ownership of Computer Telephony Solutions
   {Tell us your Application}How Your Communications Server Choice is made Easier
   {Tell us your Application}Communications Servers - How They Put You In Control
   {Tell us your Application}Request an Interactive Voice Response (IVR) Demo CD
   {Tell us your Application}Request an Audio Conference Bridge Demo CD

* Note: COM is a standard software module Interface. It provides an environment where you can have modules written in different languages all of which will communicate with each other. e.g. C++ can be used for the core technology, with Visual Basic, or Java being used for the custom application layers, such as scripting.

If you want to interchange information between Computer, and Telephone Networks, then we have the solutions. Audio Conferencing, Teleconferencing, Conference calls, Audio Bridge, conferencing, CTi Solutions, Dataconferencing, Voicemail, Voice Mail, Call Back, Callback, AudioTex, Fax, Fax-on-demand, Aculab, IVR, Interactive Voice Response, Computer Telephony, CT, CTI, MailBox, CT Systems, Telephony Server, Telephone Response Systems, Premium Rate, WAP, SMS, predictive dialing


| Low Cost Ownership | Reasons to Choose | In Control | Easier Choice |

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© Copyright 2003 Chelston Call Systems Ltd.
London, England
+44 (0)1923 286501

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