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Call logging is the process whereby a telephone conversation between one or more participants is recorded for future reference. There are many applications where this is used that require high security, high quality and large volumes of data. An example of applications include - Call Centres, logging Police Telephone traffic, Ambulance Service Calls, Aircraft Control Centre Conversations, Share Dealing Conversations and Chat Line logging. Chelston's Voice Record system can also be used for the recording to disc of non Voice data, such as Raw Data or Video.
Key
Features
- Automated recording of telephone voice to disc, or other suitable medium, either locally to the CallHandler, or via a LAN/WAN connection
- Drag and drop manipulation of files using standard MS Windows browser
- Multiple choice file record format
- System is a stand-alone system
- Logging Computer Typical Parameters
- IBM PC Compatible PC
- Tower Based Pentium Processor
- 20GB Hard disk
- Tape Backup
- CDR device
- 3½ inch Floppy Drive
- 17in SVGA Monitor
- PCI Ethernet Networking Card (2 off)
- Digital Sound Card for recording purposes
- Windows NT Operating System
- Custom Call Logging Software by Chelston
Example
Applications
- Conference Recording
- Data Logging
- Voice to text conversion systems
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