Open Architecture Computer Telephony Servers and Tools  
{info@chelston.co.uk}   
{Logo CallHandler}
PRODUCTS OVERVIEW

CallHandler is a COMAudio Conferencing, Teleconferencing, Conference calls, Audio Bridge, conferencing, Dataconferencing, Voicemail, Voice Mail, Call Back, Callback, AudioTex, Fax, Fax-on-demand, Aculab, IVR, Interactive Voice Response, Computer Telephony, CT, CTI, MailBox, CT Systems, Telephony Server, Telephone Response Systems, Premium Rate, WAP, SMS object based Computer Telephony Middleware that is at the core of a our pre-configured solutions. This is shown in graphically in the diagram opposite. CallHandler provides an Open-Architecture platform that applications can easily be created for. Standard, add-on options are also available to suit your particular needs. We supply complete, installed and tested systems, or software and telephony hardware only, or software only where you supply the NT Computer and Telephony hardware. CallHandler also includes a comprehensive set of Tools together with real-time and text-file-stored event logging reporting that provids intimate control and access to the inner workings of the system.
So, if you want to interchange data between Computer and Telephone Networks, then we have the solutions that put you in control.

{Incoming Call Routing Tool} {Live Reporting Tool} {Browser-Based Maintenance & Control Tools {Call Centre Computer Telephony Server} {Audio Conferencing Bridge} {Network Service Provider Line Status Tool} {Interactive Voice Response Script Builder Tool} {Product Matrix} {CallHandler} {FAX Receive} {Chelston Customised} {Voice Record} {Interactive Voice Response Script Builder Tool} {Voice Mail} {Fax-On-Demand} {Developer Customised}
Building Blocks


Systems are made up of Four Basic Building Blocks
  1. PC Chassis running Microsoft Windows NT with LAN/WAN card and other standard PC cards as required.
    • Professional Tower PC
    • or, Professional Server Tower or Rack Mount
    • or, Extra High Grade Telephony Server - Rack Mount
  2. Telephony Hardware
    • Analogue
    • and/or, ISDN Basic Rate - 2 telephone lines per incoming cable.
    • and/or, ISDN Primary Rate E1 = 30 lines, T1 = 24 lines per trunk
  3. CallHandler Operating Software
    • Basic drivers and core operating software
    • plus options of plug-in modules
  4. Application Software & Tools - see below
IVR Script Builder Tool Graphical Interactive Voice Response Script Buildier Tool that works with all our products
Conference Bridge Audio Conference System with IVR
Fax Systems Fax-On-Demand & FAX Broadcast with IVR
Call Center CT Server Predictive Dialler Server for outbound Call Centres
Voice Mail Voice Mail/Broadcast, IVR
Fax Receive Fax Receive
Voice Record Voice Record for general useage
CT Developer Computer Telephony Developer API and Support
Custom Chelston Customised Solutions
Line Status Tool Network Service Provider Line Status Tool
Support Support Options


[Go to Product Selection Matrix]
Reasons to like CallHandler...


| Products | IVR | Conference Bridge | Predictive Dialler | Fax On Demand Builder |
| CT Server | Voice Mail Builder | Fax Receive | Voice Record | Developer |
| Chelston-Custom | Add-Ons | Matrix | Line Status Tool | Support |

| Home | Products | Technology | Tools | CT Basics |
| About Us | Partners | Info Docs | Site Map |

Whether your needs are for large or small systems, focus on your Application and leave the technology to us CHELSTON LOGO

Email for more information: info@chelston


© Copyright 2000Chelston Call Systems Ltd.
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